Support Channels

  • 1 hour ticket response time
  • A one hour Inquiry Response Guarantee

  • Our crew of technicians will try their best to respond to your advice enquiries in about 1 hour. If, however, the trouble you have stumbled upon needs the assistance of the Admin =Team,= we’ll address the ticket to the technician on shift and will post a reply to let you know.

  • Top quality support service
  • Expert Tech Assist Service

  • We will be on line for you 24/7 to offer information and client support and also to aid you with any problem that you could run into whilst monitoring your virtual server. We are able to help you with all pre–installed programs, including your Operating System, server management panel (with regards to the VPS type) and the Website Control Panel produced entirely by us.

  • Intuitive help center
  • An Informative Help Zone

  • An extensive and routinely updated articles base is integrated into our in–house built Website Control Panel. It includes quick tips on how to conduct all of the necessary site administration tasks. The Help section offers extensive how–to article tutorials and step by step video lessons. You can gain access to the Help area by clicking on the Help or Video buttons in the top right part of each Control Panel section.