Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client service staff is educated to speedily attend to all shared website hosting plans clients’ inquiries and assistance demands. Through our ticketing system, you’ll be able to post your inquiry and a support team representative will most likely get back to you within maximum one hour. In reality, practice has proved that the normal reaction period is 20 mins.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us every time necessary. Our team of professionals is going to be on the web for you 24x7x365 to respond to all your issues and to address any concern that you may have. You are able to send us a support ticket from the JLVHOSTING Website Control Panel or send us an e–mail message anytime. Moreover, on business days, you can easily phone us or use the online chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • JLVHOSTING’s Control Panel presents a complete knowledge base which is included in all sections. In each part, you will find a Help button that will load for you a group of step–by–step online classes on how to work with a specific element or conduct a certain action. Moreover, we have crafted mini seminar training videos so you might get a better idea of the Control Panel’s interface.