Help and support Channels

  • Video Tutorials

  • Video Guides

  • Learn fairly quickly the simplest way to alter a file or import a database from our collection of step–by–step video training.

  • Ticketing System

  • A Ticketing System

  • The customer support crew is on–line 24 hours a day to reply to your queries. You will have a solution in less than 60–minute right after the ticket application.

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Types of Help

  • Shared Hosting Support

  • Shared Website Hosting Support

  • If you have issues working with our shared website hosting plans services or would like more resources for your websites, just let us know and we’ll give you the best professional advice.

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  • VPS Hosting Support

  • VPS Servers Help And Support

  • If you encounter issues working with your SolusVM admin panel, or with any of the free scripts the VPS comes pre–configured with, just notify us.

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  • Dedicated Hosting Support

  • Dedicated Servers Support

  • If you require proficient help from an admin technician or wish to improve the setup of your dedicated server, just notify us.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are extremely user friendly and easy to navigate. Nevertheless, if, at any time, you need help, you can depend on our 24/7 technical support service.
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