If you’ve never signed up for a hosting account or you’ve changed companies and the new one deploys a Control Panel tool that you haven’t seen before, you may become bewildered about how to perform a certain operation in your account or on your personal computer. This is the reason why, a lot of providers have set up a knowledge base, which recounts the most frequent queries and difficulties connected with the specific platform they use, rather than including only generic information. This sort of knowledge base will enable you to find the desired info swiftly and effortlessly, so you won’t need to devote lots of time and energy to matters that might require something as simple as pressing a button or checking a checkbox. In this way, not only can you get stuff done, but you can also become aware of many new and relevant things, both about the way you can manage your account and about the way the web hosting service functions as a whole.

Extensive Online Documentation in Shared Website Hosting

All shared website hosting plans that we offer feature a detailed knowledge base where you can find all you should know with regard to your hosting account. Whether you’re intending to set up a new MySQL database, to forward a domain name by means of an .htaccess configuration file or to create an email address on your personal computer or hand-held device, you can just check our help articles and all the information that you need will be there. When you go to a particular section of your Hepsia Control Panel, you will see articles that are related to the features that you can access through it. In case you wish to check the entire article collection and get acquainted with all the functions that Hepsia offers, or simply to read generic information about the web hosting service, you can explore the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our absolute best to cover any problem that you could bump into, but in case you do not find what you are searching for, you can always get in touch with us, as our support team representatives are on duty 24-7.

Extensive Online Documentation in Semi-dedicated Servers

We’ve compiled an elaborate online knowledge base for all our current and prospective customers, so if you buy a semi-dedicated server package from us, you’ll be able to find any information that you are looking for at any time. We have a ton of informational help articles, which will help you understand better what is going on in your semi-dedicated server account – "What is PHP?" and "What are file permissions?" are just two examples. Our how-to manuals will help you accomplish anything you like – extract an archive file, import a database, forward a domain name, and so on. In addition, we’ve also got troubleshooting guidelines, which will enable you to find out what causes a given problem and the feasible solutions for it. If you’re not able to send e-mails or your domain name opens an HTTP 500 error message, for instance, you can consult our knowledge base and solve the problem in no time. You can access the articles through any Control Panel section, as well as through the all-inclusive Help section.